wiiv Rewards

Frequently Asked Questions : What's new?

  1. What are the new benefits available at Winners?

    We are thrilled to announce exciting new benefits for our wiivers at our partner Winners, making every shopping experience more rewarding. As a wiiv member, here are the new ways of earning more points:
    • Earn 1 point for every Rs 200 spent on qualifying purchases at any Winners store. Please note that this excludes products on which you receive an instant discount or bonus points.
    • Earn 5% in wiiv Points on all Leaderprice and Casino brand products, except for those on promotion (discount and bonus points).
    • Earn exclusive bonus Points on a selection of hundreds of additional products every day.
    • Use the 'Scan to Pay' feature while paying your bill at the counter and earn 1 additional bonus point for every Rs 200 spent digitally.

    While some earning methods exclude promotional items, you'll still earn more points than before. This is due to the multiple opportunities for earning bonus points across different transactions.

    Additionally, there is no more threshold for the redemption. Now, you can use your points more flexibly than ever:
    Redeem as from just 1 point. Whether you have 1 point or 100, you can use them to pay your purchases.
    Each point in your wiiv account is now worth Rs 1.
    1 point = Rs 1

    Update your wiiv app now and access the features: your points balance, discover new benefits, rate your purchases at our EARN partners, and receive notifications for all earn or redeem transactions. Plus, enter our monthly contest by rating a Winners transaction within the app for a chance to win amazing prizes.

    Start enjoying these new perks as from now and make every shopping trip more rewarding!

  2. How do the new benefits compare to the old ones?

    The new benefits are designed to enhance your shopping experience. Multiple ways are now available to earn more bonus points than before. Even though some earning methods exclude promotional items, you'll still earn more points than before. This is due to the multiple opportunities for earning bonus points across different transactions. Earn more, earn faster.

    Additionally, every 1 point in your wiiv account is now equal to Rs 1.
    Earn points and use points to pay your next bill more effectively than before.
    1 point = Rs 1

    Update your wiiv app now and access the features: your points balance, discover new benefits, rate your purchases at our EARN partners, and receive notifications for all earn or redeem transactions. Plus, enter our monthly contest by rating a Winners transaction within the app for a chance to win amazing prizes.

  3. Will there be any changes to how I earn points at Winners?

    Yes, earning points at Winners is now even more rewarding. You will EARN more points on daily purchases.
    EARN more, earn faster!

    Additionally, update your wiiv app now and access the features: your points balance, discover new benefits, rate your purchases at our EARN partners, and receive notifications for all earn or redeem transactions. Plus, enter our monthly contest by rating a Winners transaction within the app for a chance to win amazing prizes.

  4. Are there changes to how I can redeem my points at Winners?

    Absolutely! Redeeming your wiiv points has always been super easy! However, now, 1 point = Rs 1 with no minimum threshold, allowing you to use points more flexibly across a range of products.

    Additionally, update your wiiv app now and access the features: your points balance, discover new benefits, rate your purchases at our EARN partners, and receive notifications for all earn or redeem transactions. Plus, enter our monthly contest by rating a Winners transaction within the app for a chance to win amazing prizes.

  5. Do these new benefits affect my existing points?

    Not at all! Your existing points are safe and have the same value, which means you can start using them under the new, more favorable redemption conditions immediately.
    1 point = Rs 1

  6. How long will it take for the new benefits to take effect?

    The new benefits are effective immediately. Visit Winners today to take advantage of these fantastic new offers.
    Redeeming your wiiv points has always been super easy! However, now, 1 point = Rs 1 with no minimum threshold, allowing you to use points more flexibly across a range of products.

    Additionally, update your wiiv app now and access the features: your points balance, discover new benefits, rate your purchases at our EARN partners, and receive notifications for all earn or redeem transactions. Plus, enter our monthly contest by rating a Winners transaction within the app for a chance to win amazing prizes.

  7. Will the introduction of new benefits affect members who frequently shop at other partner locations?

    The new benefits at Winners are an addition to our program and do not affect the existing benefits at other partner locations. You can continue enjoying all current offers along with the new benefits at Winners.

  8. What do I need to do to qualify for the new benefits?

    There’s nothing additional you need to do to qualify. Just shop at Winners as you normally would, and you’ll automatically enjoy the new benefits.

  9. Are there any special promotions or contests associated with the launch of these new benefits?

    Yes! Keep an eye on our app and social media pages for upcoming promotional offers and contests.

    Additionally, update your wiiv app now and access the features: your points balance, discover new benefits, rate your purchases at our EARN partners, and receive notifications for all earn or redeem transactions. Plus, enter our monthly contest by rating a Winners transaction within the app for a chance to win amazing prizes.

  10. How can I provide feedback on the new benefits?

    We value your feedback! Here’s how you can share your thoughts with us:
    - Via the wiiv app: Update your app, go to 'Transactions', select a transaction, slide down to the 'Rate Us' section to rate your shopping experience and leave a comment. On top of that, each month, by rating a transaction of Winners specifically within the wiiv app you enter into a contest to win amazing prizes.
    - By phone: Call our customer support team on 203-2222 or 460-7920 or email us at contactus@wiivrewards.com
    Your feedback is crucial in helping us continually enhance and customize our offers to better serve you.

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